… the relatively high profile of the WSIS has helped to redefine the internet policy agenda and create a greater awareness and understanding at many levels of the substantial breadth and magnitude of potential ICT4D impacts and of the key global issues of internet governance affecting attempts to spread as widely as possible the benefits tied to the internet’s use. The gain in understanding was highlighted by one experienced senior intentional official who commented that at the first Geneva event many people were not even sure what “the internet” meant and why it should be significant to them—let alone what a concept like “internet governance” signifies.
W. H. Dutton and M. Peltu. (2010). “The new politics of the internet: Multi-stakeholder policy-making and the internet technocracy,” in A. Chadwick and P. N. Howard (Eds.). The Routledge Handbook of Internet Politics. New York: Routledge.