…tablets have gotten so cheap that it’s hard to make a case that spending $500+ on a new Windows 8 machine is better than just keeping what you have and spending $200 on a cheap tablet. That goes double when the cheap tablet in question has hundreds of thousands more apps. Throw in an unfamiliar user interface, and you’re basically telling people to please leave the Microsoft Store.
Windows 8 has a new design paradigm; to find programs’ settings you must hover your cursor to the right of the screen. There is no indication that these settings panels exist.
The new paradigm can be contrasted against the ‘early’ Metro paradigm in Windows Phone. Under the ‘old’ paradigm ellipses are used to indicate additional options. The translation of Metro to the desktop - insofar as ellipses are being removed - strikes me as a poor decision for two reasons:
It breaks Metro UI tenants that Windows Phone users have learned;
The Mail settings aren’t linked with any OS-wide settings (so far as I can tell), which means that if you don’t figure out the ‘hover to the right’ paradigm you can spend considerable time getting frustrated trying to just add a new mail account.
There has to be some indication to users that additional information (i.e. the settings panel) exists or the settings should be accessible in multiple locations. Failure to accommodate these needs should be understood as design failures insofar as UI parsimony is damaging the overall UX.
I’ve used Google Apps for years and absolutely despise the new UI changes. Jason Crawford has some suggestions about undoing some of the horror. If you use Gmail, and hate the changes as I do, his walkthrough will likely be of interest.